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How 75bd5 Handles Your Personal Data

When you open an account with 75bd5 and fund it through bKash, Nagad, or Rocket, you share information with us — and we take that seriously.

Data collected only as neededbKash, Nagad, Rocket payment data protectedYour account details stay privateClear process to request changesAccess depends on local law and eligible regions
75bd5 How 75bd5 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Any Privacy Question

If you want to access the data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly. You can reach us through the channels below — include your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from your account dashboard. Our team can pull up your data record and walk you through any privacy request during support hours.

Email Support

Send your privacy request to our support email address listed in your account settings. We respond to data requests within a reasonable time frame.

Account Help Centre

The Help Centre inside your account covers cookie settings, data access steps, and how to close your account if you choose to do so.

HOW WE PROTECT DATA

Our Approach to Keeping Your Information Safe

We apply security measures across your account — from the moment you connect through a mobile device to every transaction you process via bKash, Nagad, or Rocket. Below is a plain breakdown of how we handle the main data areas that matter to you.

Account Security

Your account is protected with OTP verification on login. We never store your bKash or Nagad PIN — only a tokenised reference from the payment network is kept on file.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve how the platform loads on mobile. You can block non-essential cookies through your browser settings at any time.

Data Retention

Active account data is retained while your account is open. After closure, we keep records only as long as applicable regulatory obligations require, then delete or anonymise them.

Requesting Changes

You can ask us to correct, export, or remove your personal data by contacting support with your registered account details. We verify your identity before processing any change request.

Common Questions About Your Privacy at 75bd5

These are the questions we get most often about how we handle personal data, cookies, and account information. If something is not covered here, reach out via live chat or the support email in your account settings.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad mobile number — along with device and session data used to secure your account.

We store a transaction reference tied to your wallet, not your PIN or full wallet credentials. Payment data is handled by the relevant payment network and only shared as needed to process your transfer.

Yes. Contact our support team through live chat or email with your registered account details. We will verify your identity and provide the data we hold on your account.

Send a deletion request through support, including your account details for identity verification. We process deletion requests and confirm the retention period that applies under our regulatory obligations.

We do not sell your data. We share information with payment processors like the bKash and Rocket networks only to complete transactions, and with service providers bound by confidentiality obligations.

We use session cookies to maintain your login and analytics cookies to improve platform performance on mobile. You can manage or block non-essential cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.